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Based in the the beautiful Isle of Man, Lucinda Bakes offers a scrumptious selection of comfort bakes, custom cakes & bespoke platters delivered straight to your door. We are proud to use local ingredients wherever possible.
All cakes are available to order on the Isle of Man only, but products from our Lucinda Bakes shop can be shipped to the UK and Channel Islands (unless specified otherwise).
For island-wide catering enquiries please head over to www.wildthymeiom.co.uk
Please enquire about your next celebration cake by emailing email@example.com
Can I have my order delivered on a specific date?
If you're based on the Isle of Man you can select at the checkout to have your order delivered by me personally on you selected date/time. If for some reason I am unable to deliver on this date I will let you know as soon as the order comes through. At this point, unless this option is selected I unfortunately cannot guarantee an order will arrive on a specific date. All orders will be posted within 4 days from date of order by 1st class post.
Do you cater for vegan, gluten free and/or dairy free?
All our fudge is naturally gluten free, and our brownies can be made with gluten free ingredients if requested, although we can not guarantee no trace of gluten and therefore no product is suitable for any severe allergy sufferers. We are working on dairy free/vegan fudge and brownies - watch this space!
Do you have any different flavours?
The original flavours are here to stay, and seasonally a new flavour will be introduced for a temporary period of time, so grab it while you can! If you would like to request a specific flavour, drop us a message and we'll see what we can do.
How long will they last?
Brownies will last well up to 14 days from date of postage if stored in an airtight container. Fudge will last up to 4 weeks if stored in an airtight container once opened (sugar acts as a natural preservative in fudge, so no need to refrigerate! Brownies, however, freeze wonderfully for up to 2 months).
Do you offer corporate gifting for the workplace/discounts on large orders?
For any large orders please get in touch to discuss your requirements. For catering enquiries please visit www.wildthymeiom.co.uk.
Do you offer personalised brownies?
We do! Our 'proper slabs' can be personalised if requested (they will be hand-delivered), currently IOM-only until we come up with a fool-proof way to make sure the would arrive in perfect condition if posted to the mainland. Please get in touch to discuss your requirements.
My order hasn't arrived on my requested date?
Unfortunately we can't guarantee an order will arrive on a specific date at this point, unless you have selected 'personal delivery' at checkout. Orders will be posted within 4 days of the date of order by Royal Mail 1st Class Post. If you think your order has been lost/delayed please get in touch.
My order hasn't arrived at all?
First of all - we're so sorry!! At present we use 1st Class Royal Mail for deliveries, and in the era of Covid post can be held up or delayed due to circumstances out of our control. Please get in touch to discuss, and if it's been longer than 7 working days since the date of postage we will offer a refund or another order. From our test-runs the letterbox-brownies are taking up to a week to arrive in the UK during busy periods (on-island only a day or two, whilst the larger 'parcel' sized orders are much quicker). We are exploring other postal options to find one more reliable.